Automated payment reminder: How to get paid faster with automatic collection

Think back to the banking industry 20 years ago. If you wanted to pay a bill, you had to physically show up, fill out a paper form, and wait for the payment to go through. Today, you can pay in under ten seconds from your mobile phone, while sitting on the bus. This journey from heavy, manual work to automated, digital solutions has not only saved time, it has changed the entire industry.

The same thing has happened in logistics. Previously, warehouse employees had to manually update inventory and send order status to customers. Today, everything is updated in real time via integrated systems, and the customer can follow the package from warehouse to door. Companies that did not automate quickly fell behind.

But one industry has largely stood still: debt collection.

When old processes cost more than they deliver

Traditional debt collection still uses cumbersome, manual processes: paper letters, long wait times, and high fees. Not only is this expensive, it often destroys customer relationships. In an era of shrinking margins and rapidly changing payment habits, this is a luxury few businesses can afford.

In addition, the volume of small claims has increased dramatically. According to the Norwegian Financial Supervisory Authority, almost 4 out of 10 debt collection cases are under NOK 500. Using expensive, manual follow-up on such small amounts simply makes no sense.

Automation as the key to smarter and more profitable debt collection

Automation makes your business smarter by freeing up time for value creation, strategy and customer dialogue. In debt collection, which is characterized by a high volume of similar processes, fixed deadlines and the need to maintain customer relationships, this means that reminders are sent automatically when the invoice is due, payment links make settlement easy, follow-up is consistent without manual routines, and real-time data provides insight into payment patterns and risk. By taking ownership of follow-up through self-debt collection, companies achieve lower costs, faster payment and full control – while preventing small claims from growing into large losses. for SMEs, subscription services, online stores and accountants who want to work smarter with claims management.

Do you want to get paid faster – completely automatically?